Terms of use
Simple terms for FitLumina.
Using FitLumina
Last updated: August 18, 2026
By using FitLumina you agree to these Terms. If you do not agree, do not use the app. Support: Fitlumina@outlook.com.
Eligibility. You must be at least 13 years old. We do not knowingly collect personal information from children under 13.
What FitLumina is. FitLumina is a fitness education and tracking tool. It is not medical advice, diagnosis, or treatment, and it does not create a doctor–patient relationship. Lumina voice and offline Coach provide general fitness education only. They can be wrong. Do not rely on them for medical decisions.
Assumption of risk. Physical activity involves risk of injury. You are responsible for choosing loads and ranges that feel safe. FitLumina cannot prevent injury and is not liable for injuries that occur while training. Stop training and seek emergency or professional care if you have chest pain, severe shortness of breath, dizziness, fainting, or sharp/worsening pain.
Estimates & tracking accuracy. Workout calorie burn figures and built-in food nutrition values in FitLumina are educational estimates, not laboratory measurements, medical advice, or guarantees of weight change. Session “calories burned” estimates use models such as MET-based calculations and, when you log average heart rate for cardio, research-style heart-rate equations. Inputs include your profile (for example body weight, age, and sex when provided) and what you log (sets, duration, intensity, or BPM). Real energy expenditure can differ substantially from any app, wearable, or formula. These numbers are not clinical calorimetry and should not be used to diagnose or treat any condition. Built-in foods show approximate calories and macros for a labeled typical serving. They are not brand-verified lab analyses. Custom food entries use only the values you type. Always prefer package labels or a qualified professional when you need precise dietary data. “Net,” “eaten vs burned,” or similar balance displays combine food logs with workout burn estimates. They are rough educational aids only and do not guarantee fat loss, muscle gain, or any health outcome. FitLumina does not provide medical, dietary, or clinical nutrition advice. You are responsible for decisions about food, training, and health, including consulting licensed professionals when appropriate.
Accounts. When sign-in is enabled, you create a free FitLumina account (via our authentication provider, Clerk) before purchasing. You are responsible for keeping your login credentials secure and for activity under your account.
Freemium trial. New subscribers may start with a 7-day free trial on the plan they choose. After the trial, billing continues at the plan rate until you cancel.
FitLumina Base is a monthly subscription ($7.99 USD/month) for core training when billing is enabled: planning, workout sessions, history, gamification, Learn, offline Coach, plan tools, and backups.
Lumina is a monthly subscription ($11.99/month USD) that includes Base features plus hands-free voice coaching. Cancel anytime in Settings → Manage billing (Stripe on the web, Google Play subscriptions in the Android Play app).
Payments & refunds. Website and browser/PWA checkout is processed by Stripe. The Android app from Google Play uses Google Play Billing only (no Stripe Checkout in that app). The free trial is your evaluation period: cancel in time and you are not charged for that plan. Paid Stripe subscription periods are non-refundable; canceling stops future renewals and you typically keep access until the period ends (cancel is not a cash refund). Purchases made through Google Play Billing follow Google Play’s refund and subscription policies. Full detail in Payments & subscription.
Device seat. Each purchase may be used on one active browser or device at a time.
Privacy. See our Privacy notice for how we handle data.
Payments & subscription
Last updated: August 18, 2026
Base: $7.99/mo after 7-day free trial. Lumina: $11.99/mo after trial (includes Base + coach). Refunds: paid periods non-refundable; trial is your evaluation window.
Overview
This page explains how FitLumina freemium trials, subscriptions, cancellation, and refunds work. Card payments on the website and browser/PWA are processed by Stripe. The Android app installed from Google Play uses Google Play Billing only. FitLumina does not store full card numbers.
Accounts and sign-in are provided by Clerk. Purchases and device seats are stored in FitLumina’s database when billing is enabled.
Billing questions: Fitlumina@outlook.com.
What you pay for
New customers start with a 7-day free trial on the plan they select. After the trial, Stripe bills monthly until you cancel.
FitLumina Base is a monthly subscription ($7.99 USD per month) for planning, workouts, history, Learn, offline Coach, XP, and related training tools on the web.
Lumina is a monthly subscription ($11.99 USD per month) that includes Base features plus full hands-free voice coaching (Hey Lumina / orb chat).
Meet Lumina (short free intro) may still be offered inside the app for people who have not tried voice yet.
Creating a FitLumina account is free. You only pay after the trial ends if you keep a subscription, or when a legacy one-time unlock already applies.
Legacy one-time app buyers
If you previously purchased the legacy one-time FitLumina app unlock, you retain lifetime core app access and are not required to subscribe to Base. That one-time purchase is non-refundable.
Lumina voice coaching remains optional; start a Lumina trial/subscription if you want the coach.
Restore purchase / sign-in continues to recognize your founding unlock via your account or license.
Account, trial & subscribe
When account sign-in is enabled: open the app → Create account or Log in → choose Base or Lumina on the plan screen → complete Stripe Checkout (includes free trial).
Your subscription is linked to your FitLumina account (and the email on that account). Checkout uses that account email for the receipt.
If account sign-in is not configured on a given environment, the app may fall back to email-at-checkout and license-key restore (legacy mode).
Existing Base subscribers can upgrade to Lumina from Settings when that flow is offered.
After Checkout succeeds you enter onboarding (if needed) or the app. During trial and while subscribed, access matches your plan.
How to cancel
On the website: Settings → Manage billing opens Stripe’s customer portal when your account is linked to a Stripe customer.
In the Android app from Google Play: Settings → Manage billing opens Google Play subscriptions. Change plan, restore, and cancel there — not the Stripe portal.
In the portal you can cancel your subscription, update your payment method, and view invoices.
Canceling stops future renewals. It does not create a new charge for “canceling,” and it is not the same as a cash refund for time already paid.
Lifetime core for legacy one-time buyers is not a monthly subscription and is not removed by canceling Lumina.
Access after you cancel
When you cancel, Stripe is usually set so the subscription ends at the end of the current billing period (or trial).
That means you typically keep plan access until the period ends, and you will not be charged again for the next month.
Keeping access until the period ends is not a refund. Exact timing follows what Stripe shows in the customer portal and on your receipt.
Legacy one-time core unlock remains for the life of this product line subject to these Terms.
Refunds (Stripe)
The 7-day free trial is your chance to evaluate FitLumina before paying. Cancel in Settings → Manage billing before the trial ends to avoid the first subscription charge (subject to Stripe’s trial configuration).
Except where required by law that cannot be waived, all paid subscription charges (Base and Lumina) are non-refundable. We do not offer prorated cash refunds for unused days when you cancel mid-cycle.
Canceling a subscription stops future renewals only. It does not reverse charges already processed for the current or past periods.
Legacy one-time app unlocks are non-refundable.
We may still fix clear billing errors (for example a duplicate charge or wrong plan) case by case. Email Fitlumina@outlook.com with your account email and a description of the issue.
Nothing in this policy limits rights that cannot be waived under applicable consumer law in your jurisdiction.
Google Play & Android
FitLumina may be installed from Google Play as an Android package that opens the web app (Trusted Web Activity).
If you subscribe in that Android Play app, payment is Google Play Billing only. Stripe Checkout is not used there. Refunds, cancellations, and billing disputes for that purchase are governed by Google Play’s policies and tools, not by FitLumina’s Stripe customer portal.
If you subscribe on the website or in a browser/PWA, the Stripe trial, cancel, and refund rules on this page apply. Manage those subscriptions in Settings → Manage billing.
We do not run a separate cash-refund program on top of Google Play for Play-billed purchases. Use Play’s subscription and refund flows where Google requires them.
Resubscribe
If your subscription ends or you canceled, you can subscribe again from the plan screen or Settings while signed in to the account that owns the purchase.
After checkout succeeds, access unlocks again for the new trial or billing period.
New device, restore & one active seat
Purchases live on our servers and with Stripe—not only in your browser.
Preferred path: sign in with the same FitLumina account on the new device. Paid access follows the account when the device seat is bound to that browser.
Each purchase may be used on one active browser or device at a time. If the seat is on another device, use “Move access to this device” while signed in (or restore with your license key fl_… as a backup).
Moving the seat here signs the previous device out of paid access on its next refresh. Sharing one account so multiple people use paid access at once is not allowed.
This is enforced on our servers. Local browser data alone does not grant paid access.
Delete training data
Settings → Delete training data removes profile, plans, sessions, and progress from this device and, when cloud sync is on, clears the synced training snapshot for your account.
Delete training data does not cancel your subscription, does not refund you, and does not sign you out. You stay signed in and return to profile/goal setup.
Sign out ends your account session and returns you to Create account / Log in. It does not by itself cancel a Stripe subscription.
Who handles payments
Stripe processes card payments and sends receipts for website and browser/PWA checkout.
Prices shown in the app are in USD unless stated otherwise. Taxes may apply depending on your location and Stripe configuration.
Google processes payments only when you buy through Google Play Billing.
Support
For help with billing, access, restore, or a suspected billing error, email Fitlumina@outlook.com. Include the email on your FitLumina account when possible.