Support
Questions about FitLumina, billing, or your data — we are here to help.
Last updated: October 12, 2026
Public support — no login required.
Write to Fitlumina@outlook.com. We read every message. Include the email on your FitLumina account if the question is about a purchase or a deletion request.
Billing
On this iPhone, buy and restore Free, Base, and Base Plus with Apple In-App Purchase (Settings → Billing). Cancel or change an Apple subscription in iPhone Settings > [your name] > Subscriptions (your Apple ID), or open https://apps.apple.com/account/subscriptions. Refunds for App Store purchases go through Apple at https://reportaproblem.apple.com. If the account already billed on the website, manage that seat in the Stripe customer portal at fitluminaapp.com (Settings → Manage billing). If it already billed on Google Play, manage that seat in Google Play. Those seats are not how this iPhone buys a plan.
Policies
These pages follow the language you pick in Settings.